Privacy Policy - Foodie App

Important Location Data Disclosure

The Foodie app collects, accesses, and uses precise location data (GPS) of users while the app is in use.

This data is required to:

• Show nearby restaurants and cloud kitchens
• Calculate delivery distance and delivery charges
• Enable real-time order tracking
• Ensure accurate food pickup and delivery

Precise location data is shared with delivery partners solely for order fulfillment purposes.

Foodie app does not collect Location data in background. Location data is collected only while placing order and setting delivery address. Foodie does not uses location data in background of Foodie app designed for customers.

Users can control or disable location access at any time through their device settings.

Foodie (the "App") is owned and operated by Veg Affair ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you use our mobile application, website, and related services (collectively, the "Services").

By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

• Users of the Foodie mobile application
• Visitors to our website
• Restaurant and cloud kitchen partners
• Delivery partners using our platform

This policy does not apply to third-party services not controlled by us.

2. Information We Collect

2.1 Personal Information

We may collect:

• Full name
• Mobile number
• Email address
• Delivery address and PIN code
• Account login details (OTP-based authentication)
• Information shared with customer support

2.2 Payment Information

• Payments are processed via secure third-party payment gateways
• We do not store card numbers, CVV, UPI PINs, or bank details
• We may retain transaction IDs and payment status for records and dispute resolution

2.3 Automatically Collected Information

• Device model, operating system, and app version
• IP address
• Device identifiers (including Firebase identifiers)
• App usage logs and crash reports

2.4 Usage & Order Information

• Order history and transaction details
• Search and browsing activity within the app
• Restaurant and food preferences
• Saved addresses and favorites

3. How We Use Your Information

We use your data to:

• Create and manage user accounts
• Process food orders and deliveries
• Send order confirmations, delivery updates, and service notifications
• Provide customer support
• Improve app performance and user experience
• Personalize recommendations and offers
• Detect fraud, abuse, and security issues
• Comply with legal and regulatory obligations
• Send promotional communications (only with user consent)

4. Legal Basis for Processing

We process personal data based on:

• User consent
• Performance of a contract (order fulfilment)
• Legal compliance
• Legitimate business interests

5. Sharing of Information

We do not sell personal data.

We may share data only with trusted parties, including:

• Restaurants and cloud kitchens (order preparation)
• Delivery partners (delivery and tracking)
• Payment gateway providers
• Communication services (SMS, email, WhatsApp)
• Analytics and crash reporting tools (e.g., Firebase)
• Legal or regulatory authorities when required

All partners are bound by confidentiality and data protection obligations.

6. Data Retention

We retain personal data:

• As long as the user account is active
• As required by law, tax, or accounting regulations
• For dispute resolution and fraud prevention

Users may request account deletion at any time, subject to legal retention requirements.

7. Data Storage and Security

7.1 Data Storage

• Data is stored on secure servers located in India or legally permitted jurisdictions
• Access is restricted to authorized personnel only

7.2 Security Measures

We use reasonable safeguards including:

• HTTPS / SSL encrypted communication
• Secure servers and firewalls
• Role-based access controls
• Continuous monitoring for vulnerabilities

While we take strong measures to protect data, no system is completely secure.

8. Cookies and Tracking Technologies

We use cookies, SDKs, and similar technologies to:

• Maintain login sessions
• Analyze app usage
• Improve performance and functionality
• Deliver service notifications

Users may control or disable tracking via device or browser settings. Some features may not function properly if disabled.

9. Your Rights

Subject to applicable law, users have the right to:

• Access their personal data
• Correct or update inaccurate information
• Request deletion of their account and data
• Withdraw consent for data processing
• Opt out of marketing communications

Requests can be made using the contact details below.

10. Children's Privacy

The Foodie App is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If such data is identified, it will be deleted immediately.

11. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the App or on our website with a revised "Last Updated" date. Continued use of the App signifies acceptance of the updated policy.

13. Contact Us

Veg Affair - Foodie Platform

Email: admin@foodievegaffair.com

Website: www.foodievegaffair.com

Phone: 9179196726

Address:

2-3, Sachidanand Appt,

13/1 - Race Course Road,

Indore - 442 003 Madhya Pradesh, India

Privacy Policy - Foodie Partner App

Last Updated: 24 December 2025

Foodie Partner App ("App") is owned and operated by Veg Affair ("we", "us", "our"). This Privacy Policy explains how we collect, use, store, and share information when restaurants and cloud kitchens ("Partners") use the Foodie Partner App.

By installing or using this App, you agree to this Privacy Policy.

Important Location Data Disclosure

Foodie Partner app does not collect Location data in background. Location data is collected only while setting up Partner (Restaurant or cloud Kitchen) location at the time of onboarding and maybe when app is in use.

Location data is used to:

• Verify restaurant location
• Enable order assignment and pickup coordination
• Calculate delivery distance and timing
• Ensure accurate order fulfilment

Location data is shared with delivery partners and customers for order pickup purposes only.

The app does not access location data in the background.

Partners can disable location access from device settings, but doing so may affect order fulfilment.

1. Information We Collect

1.1 Business & Personal Information

• Restaurant / business name
• Owner or manager name
• Mobile number
• Email address
• Restaurant address and PIN code
• GST details (if applicable)
• Bank details for settlement (processed securely)

1.2 Location Data (Precise GPS)

• Collected while the app is in use
• Used for order coordination and pickup accuracy

1.3 Automatically Collected Information

• Device model, OS version
• IP address
• App usage logs
• Firebase identifiers and crash reports

2. How We Use Information

• Manage restaurant accounts
• Receive and process orders
• Coordinate food pickup
• Provide settlements and reports
• Communicate operational updates
• Improve app performance
• Prevent fraud and misuse

3. Data Sharing

We do not sell data.

We may share information with:

• Delivery partners (pickup coordination)
• Payment and settlement providers
• Communication services
• Analytics tools (Firebase)
• Legal authorities if required

4. Data Security

We use secure servers, encrypted communication, and restricted access controls. However, no system is 100% secure.

5. Your Rights

Partners may request access, correction, or deletion of their data by contacting us.

6. Changes to This Policy

We may update this policy periodically. Continued use means acceptance of updates.

7. Contact Us

Veg Affair - Foodie Platform

Email: admin@foodievegaffair.com

Contact: 9179196726

Address:

13/1 Race Course Road,

Indore - 452003

Madhya Pradesh, India

Privacy Policy - Foodie Delivery Partner App

Last Updated: 24 December 2025

Foodie Delivery Partner App ("App") is owned and operated by Veg Affair. This Privacy Policy explains how we collect, use, and protect information of delivery partners ("Riders").

Important Location Data Disclosure

Foodie Delivery Partner app collects precise location data in background to enable delivery partner to get the direction for delivery destination for fulfillment of order, also to enable to track the location of delivery delivery partner.

Location data is used to:

• Assign delivery orders
• Enable navigation to pickup and drop locations
• Track deliveries in real time
• Ensure service quality and customer transparency

Location data is shared with customers and restaurants for live order tracking.

The app does not collect location data in the background.

Delivery partners can disable location access, but this may prevent order assignment.

1. Information We Collect

1.1 Personal & Identity Information

• Full name
• Mobile number
• Email address
• Address
• Government ID details (for verification, if required)
• Bank details for payouts (processed securely)

1.2 Location Data (Precise GPS)

• Accessed only while app is in use
• Required for delivery operations

1.3 Automatically Collected Information

• Device information
• App usage data
• IP address
• Firebase analytics and crash logs

2. How We Use Information

• Create and manage delivery partner accounts
• Assign and manage deliveries
• Enable navigation and tracking
• Process payouts
• Prevent fraud and misuse
• Improve platform reliability

3. Data Sharing

Data is shared with:

• Customers for live order tracking
• Restaurants for pickup coordination
• Payment and payout providers
• Analytics tools (Firebase)
• Legal authorities when required

4. Data Security

We apply reasonable technical and administrative safeguards to protect personal data.

5. Your Rights

Delivery partners may request access, correction, or deletion of their data.

6. Children's Privacy

This app is not intended for individuals under 18 years of age.

7. Changes to This Policy

We may update this policy from time to time.

8. Contact Us

Veg Affair - Foodie Platform

Email: admin@foodievegaffair.com

Contact: 9179196726

Address:

13/1, Race Course Road,

Indore - 452 003

Madhya Pradesh, India